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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephen Parfitt

April 7, 2025

5  out of  5
rating by Stephen Parfitt
"Matt Kisner‘s office is the best by far. From Matt and Bob and the entire rest of the staff always Very helpful. Very professional compassionate wonderful people easy to deal with. Been there 20 years plus and they are always there for me when I need them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Stephen, we appreciate your business and thank you for being a loyal client."
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Cindy Franzi

March 26, 2025

5  out of  5
rating by Cindy Franzi
"I found the staff to be extremely helpful and responsive. In particular, the office manager took extra time to review my policies, answer questions, address outstanding issues and ensure appropriate coverage and discounts were in place."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Frank Stango

March 21, 2025

5  out of  5
rating by Frank Stango
"Spoke with Donna on the phone and she was amazing. Very helpful very knowledgeable and was able to solve my claim quickly."
We responded:
"We’re thankful for your feedback! It’s means a great deal coming from a long-time client like you. I appreciate your business and feedback."
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Zinnia Youtube

March 21, 2025

5  out of  5
rating by Zinnia Youtube
"Thank you Donna from the Greensburg office is truly an angel !! I'm so thankful that she was there to help me through everything !! Thank you Donna and State Farm !!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sarah Hayden

March 21, 2025

1  out of  5
rating by Sarah Hayden
"I cannot comment on car insurance, but I would strongly advise against seeking life insurance from Matt. My parents held several policies with State Farm, and following my father's death, the lack of compassion and professionalism displayed was shocking. My mother visited the office shortly after his passing to retrieve necessary documents and was unexpectedly asked to sign another form without any clarification, resulting in her losing a significant amount of money. Instead of taking responsibility, Matt attempted to shift the blame to another company, showing no accountability for his or his team's actions. In my interactions with him, he has repeatedly sent sensitive information intended for my mother to my personal email by mistake. Ironically, his email signature states, "Some Husbands and Wives Do Not Believe in Life Insurance: All Widowers and Widows Do." However, what value does life insurance hold if the agent mishandles it, causing financial loss for the surviving spouse? In my view, it would be prudent to seek assistance from another local State Farm agent."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Jacob Shroyer

March 19, 2025

5  out of  5
rating by Jacob Shroyer
"Matt and everyone at StateFarm made my transition from another insurance company very smooth. They are very personal and take the time to contact you directly. Any issue will be handled in a timely and professional manner."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kimberly Gillis

March 19, 2025

5  out of  5
rating by Kimberly Gillis
"I was searching for auto and homeowners insurance. Matt and his staff were very accommodating. Other companies wouldn’t return my calls in a reasonable time frame or they would only send part of the information I needed to compare with my current insurance policies. Matt’s staff was very pleasant answering all my questions. They sent me all the information I needed immediately to make my decision."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Kim, I appreciate you and Scott's business and look forward to working with you."
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James Balogh

March 15, 2025

5  out of  5
rating by James Balogh
"When looking for a friendly and caring staff, I would recommend Joe and others again after meeting with them and discussing our needs. However, I would highly recommend that they and the other businesses in that complex reroute the traffic patterns in the opposite directions, so one could more safely exit the parking lot to better watch the on-coming traffic coming down the hill on Pellis Road, in order to give a better and safer pullout from the property. The repeatedly observed traffic coming down on Pellis Road is traveling too quickly many times and an accident or two is bound to happen."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Liz Morris

March 13, 2025

5  out of  5
rating by Liz Morris
"Robert J. Martin, the Account Representative with Matt Knizer - State Farm Insurance - Greensburg - handled my recent automobile insurance claim in a professional manner, providing me with the necessary step-by-step directions needed for the best possible outcome. Bob & the staff at Matt Kiner's office listened, showed understanding, and made a difficult process less so. My husband and I are grateful to have Bob handle all our insurance needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jessica Baker

March 10, 2025

5  out of  5
rating by Jessica Baker
"This office is absolutely amazing. I’ve had nothing but great experiences dealing with every single person I’ve talked too. Matt and his team are definitely the insurance people to work with!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Philip Carns

March 6, 2025

5  out of  5
rating by Philip Carns
"Matt and his team always go above and beyond to make sure his clients are taken care of. We recently had a claim and the repair shop wasn't providing the information to the insurance company. Matt inserted himself in the situation, was great with keeping me in the loop and got everything resolved. Thank you!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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C C

March 4, 2025

5  out of  5
rating by C C
"Sara W. Saved me a ton of money on my car insurance! I could not be more satisfied!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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James Whitacre

February 28, 2025

5  out of  5
rating by James Whitacre
"Matt and his staff have always been very responsive and have shown genuine concern when I have had incidents arise. They are great to work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gregory Mertz

February 27, 2025

5  out of  5
rating by Gregory Mertz
"Matt Knizner State Farm helped me find great rates for home and auto. The agent was meticulous is helping to find every discount possible. Five star, friendly service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jeff Pearce

February 20, 2025

5  out of  5
rating by Jeff Pearce
"Matt Knizner and Bob from the greensburg office are wonderful! Bob has went above and beyond to help and explain all details about my policies. Very pleased to have switched to State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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diana cramer

January 29, 2025

5  out of  5
rating by diana cramer
"Bob could not have been more helpful! He was available to answer my questions and quick with what we needed. I highly recommend reaching out to him for quotes or any insurance needs you may need."
We responded:
"Diana, Thank you for the kind words. We appreciate the 5-star review. Bob is the best. I will be sure to let him know"
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Julie Muir

January 28, 2025

5  out of  5
rating by Julie Muir
"Matt Knizner and his team are always helpful. Weather it is for a simple question or a result of a loss, the team provides great information and resources to assist. We’ve been with the office for many years and are always grateful to know that Matt and his team are there for our insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brian Higginbotham

January 17, 2025

5  out of  5
rating by Brian Higginbotham
"Donna was great! She made switching companies extremely easy. Glad to be working with State Farm from now on."
We responded:
"Brian, thank you for choosing my State Farm agency. Donna is excellent to work with. I will be sure to pass along your comments. I appreciate you taking the time to provide a 5-star review. We are a full-service agency. Please call if you have any questions or need anything. "
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Alyssa Bates

January 7, 2025

5  out of  5
rating by Alyssa Bates
"The team is always so positive and helps in any situation you may have. I have worked with Caitlin with my auto and life policy and she always assists with the best options possible. I recommend Matt Knizner State Farm to anyone looking to better their insurance experience."
We responded:
"Alyssa, I am excited to have you as our newest client. Hempfield's best coming over to the Matt Knizner Agency. It is our honor to service your business. Much appreciated."
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Edward DeFlorio

December 11, 2024

5  out of  5
rating by Edward DeFlorio
"I had a great experience!! The agent assisting me was Joseph Graczyk. He was very thorough and helpful in getting the coverage I needed at the best pricing."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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James Keenan

December 11, 2024

5  out of  5
rating by James Keenan
"Good experience Bob took care of some minor issues."
We responded:
"James, Thank you for the 5-star review. I will pass this along to Bob. So glad we were able to assist."
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Dane Mechling

December 5, 2024

5  out of  5
rating by Dane Mechling
"Absolutely greatest help on the dilemma with my truck title transfer."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Daniel Olbrys

November 8, 2024

5  out of  5
rating by Daniel Olbrys
"Evan was very nice and helpful. Throughly walked me through each step to make sure I was getting what I really needed and what was in my best interests"
We responded:
"Daniel, thank you for your review. I will be sure to pass this along to Evan. Auto insurance can be complicated, and it is nice to have someone to explain the coverage's."
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Angela Andreuzzi

October 21, 2024

5  out of  5
rating by Angela Andreuzzi
"Bob was great to work with. He made the process very easy and quick. All in all great service from a great office!"
We responded:
"Angela, thank you for the review. It means a lot to me that you took the time provide a review of the Greensburg office. I will pass along your comments to Bob. "
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Kristen Thompson

October 18, 2024

5  out of  5
rating by Kristen Thompson
"I absolutely love the service of Donna Gilpin. She was so thorough in the way. She explained everything for us. I would recommend her and the service to anyone."
We responded:
"Kristen, thank you for the 5 star review. Donna is the best and is always eager to help."