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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Guzik

February 24, 2026

5  out of  5
rating by Melissa Guzik
"I’ve been a customer here for years and they have always been great. Highly recommended!"
We responded:
"Thank you for the fantastic review, Melissa! We are always here to help with your insurance needs here in Greensburg . "
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Lesa Treber

February 20, 2026

5  out of  5
rating by Lesa Treber
"From the moment I called StateFarm about my accident with a deer, they have been helpful and concerned. They informed me in detail about everything I need to know. They set a claim up for me and sent it to the collision place. Everything was handled very professionally. Thank you."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Matt Knizner’s Team. "
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Mikey Gaffney

February 18, 2026

5  out of  5
rating by Mikey Gaffney
"Matt Knizner and his staff are very passionate and personable. Great workers and even better people!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Matt Knizner’s Team. "
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Michelle Aiello

February 18, 2026

5  out of  5
rating by Michelle Aiello
"Matt and his team are always so helpful and responsive. They showed genuine concern for my situation and made me feel at ease. I highly recommend reaching out for any of your insurance needs."
We responded:
"Thank you for taking the time to leave such a great review, Michelle. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Bradley Appleby

February 18, 2026

5  out of  5
rating by Bradley Appleby
"Great service and great staff. Always readily available to help and answer any questions you may have, would highly recommend!"
We responded:
"Brad, We measure our performance with comments like yours. We will continue to work to exceed your expectations."
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NAPeffer

February 17, 2026

5  out of  5
rating by NAPeffer
"I've known Matt and his team for many years. They offer fantastic service. They are always wonderful to deal with. Be sure to ask for Bob - he's the best!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Robert Martin

February 17, 2026

5  out of  5
rating by Robert Martin
"If you have an Antique classic vehicle. You want to insure it with State Farm. Matt’s office is Great to deal with too."
We responded:
"We are grateful for your 5-star review, Robert! Thanks for taking a moment to share your positive rating of State Farm Agent Matt Knizner’s Team here in Greensburg . "
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Sarah Hayden

February 14, 2026

1  out of  5
rating by Sarah Hayden
"Mr. Knizer, despite receiving a comment to this thread requesting contact with the office, has yet to fix or take responsibility for the errors he and his staff made, which resulted in a widow incurring thousands of dollars in losses. Consequently, the parties involved have decided to leave and seek an agent who will take accountability for their actions.

I cannot comment on car insurance, but I would strongly advise against seeking life insurance from Matt. My parents held several policies with State Farm, and following my father's death, the lack of compassion and professionalism displayed was shocking. My mother visited the office shortly after his passing to retrieve necessary documents and was unexpectedly asked to sign another form without any clarification, resulting in her losing a significant amount of money. Instead of taking responsibility, Matt attempted to shift the blame to another company, showing no accountability for his or his team's actions. In my interactions with him, he has repeatedly sent sensitive information intended for my mother to my personal email by mistake. Ironically, his email signature states, "Some Husbands and Wives Do Not Believe in Life Insurance: All Widowers and Widows Do." However, what value does life insurance hold if the agent mishandles it, causing financial loss for the surviving spouse? In my view, it would be prudent to seek assistance from another local State Farm agent."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Tommy Dorsey

October 31, 2025

5  out of  5
rating by Tommy Dorsey
"Incredibly professional hands down💯💪🏾🙌"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Scott Brown

October 28, 2025

5  out of  5
rating by Scott Brown
"Matt and his team have been terrific since I purchased car insurance through Matt in June. They have not only been responsive when I have had a question but proactive in making sure everything is good with me. Best thing I can say is that they make me feel valued, and not just a number. I could not give a higher recommendation."
We responded:
"Scott, I really value your comments. Thank you for choosing my agency to insure what’s most important. "
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Jenn Hindman

October 24, 2025

5  out of  5
rating by Jenn Hindman
"It was 4:45 on a Friday and just got off the phone with an adjuster handling our home owners claim. I had concerns about the information he was giving me so I called State Farm to clear up the confusion. Donna was so quick to call the adjuster. I didn’t think it would be resolved until Monday since it was late on Friday but within 15 minutes Donna called me back with the good news. Check was going to be in the mail!
Thank you Donna and State Farm for always being helpful ."
We responded:
"Thank you Jenn. We really appreciate your comments. I will pass this along to Donna. "
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Paul Kobistek

October 10, 2025

5  out of  5
rating by Paul Kobistek
"Katelyn did an outstanding job working with my insurance decisions. She explained all options and was very informative and pleasant to discuss the issues with. I have always been happy with your office and staff, Katelyn was exceptional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Tietsworth

October 2, 2025

5  out of  5
rating by Brian Tietsworth
"Knowledgeable, fast, friendly, and cheaper than previous car insurance provider. The office is close to my home in Greensburg, PA, so if I ever need anything they are always happy to help. These guys are great!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jean Marrero-Rivera

September 30, 2025

5  out of  5
rating by Jean Marrero-Rivera
"Bob was fantastic! Very personable, knowledgeable, and was very helpful in getting an understanding of my policy. We squared everything away in a matter of 20-30 minutes. Thank you so much!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeff Bossart

August 28, 2025

5  out of  5
rating by Jeff Bossart
"Joe was easy to deal with, got me the right coverages and saved me some money"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melanie Moore

August 25, 2025

5  out of  5
rating by Melanie Moore
"Matt Knizner and his staff are the very best at helping to determine what type of insurance you need. They truly listen and help you make an informed decision. When the time comes to make a claim, Matt and his team never make me feel as if I’m a policy. They are sympathetic, understanding and guide you through the process. They take care of “you”. I receive phone calls from time to time from Matt or one of his staff. He checks in to make sure my needs are being met. I have been under Matt’s care for many years. I intend to stay with him for many more."
We responded:
"Melanie, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - Matt"
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hollie hill

August 14, 2025

5  out of  5
rating by hollie hill
"Donna is the absolute best!! Got my insurance from my old car transferred to my new one quick and easy over the phone!! Friendly service and always willing to help with anything I could need!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Colleen Dalicandro

August 14, 2025

5  out of  5
rating by Colleen Dalicandro
"1st day I called for auto insurance they helped me immediately, of course after getting all the necessary info from me. I've never had anyone help me that promptly and efficiently. Anyone I spoke to told me they had to get back to me with quotes etc. and I didn't hear from them for 2, 3 days or I had to call them back! So I'm very pleased to have joined the State Farm Insurance company. They make you feel like family! 5 🌟🌟🌟🌟🌟"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I will be sure to share your comments with the team. Please let us know how we can help. "
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Lawrence Jackson

July 30, 2025

5  out of  5
rating by Lawrence Jackson
"Whenever unexpected problems come up this office solves them almost immediately, they also take proactive action to try to better my policy in any ways that they can providing me with more coverage and better savings. The members of this office seem to truly care about their clients and I’m very appreciative for them and making the move to PA and this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Greg Uschock

July 29, 2025

5  out of  5
rating by Greg Uschock
"AMAZING SERVICE!!! NOOOO one has quotes even close in comparison! Seamless change less than 30 minutes to get the SAME great coverage, but for less than the other competitors!!!"
We responded:
"Greg, really appreciate your business. It does mean a lot to have you choose my agency to service your insurance needs. It nice to have the family of one of the best pitchers in Hempfield softball history as clients. Thank you!"
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Dylan Duckett

July 1, 2025

5  out of  5
rating by Dylan Duckett
"Had a great experience making the switch to State Farm with Matt! Very kind and helpful :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Victoria George

June 18, 2025

5  out of  5
rating by Victoria George
"I switched to this office and wished I did years ago. Everyone in this office is so helpful and friendly. When I walked into their office they couldn't have been nicer and they had coffee, drinks and snacks for customers. I met with Matt who answered all my questions and couldn't have been nicer and patient. Short time later I had my window cracked. Seamless experience. Called and emailed and was taken care of immediately. Every person in the office understands policies and helpful. Recently I needed a tow slip taken care of and again immediate response from staff. Keep up the great work!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Angela Burrows

June 6, 2025

5  out of  5
rating by Angela Burrows
"We are new clients of Matt’s and have been very impressed and pleased with his team’s customer service. Donna made the transition to their agency seamless and we are grateful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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LM SK

May 14, 2025

5  out of  5
rating by LM SK
"We have been with the Matt Knizner State Farm Agency for a few years. We have our Auto and Homeowners policies with them. We couldn't be happier with our experiences. The process was seamless at initial setup, and their customer service team has always been incredibly helpful in answering all my questions. The online portal and the mobile app are user-friendly. We have encountered some complicated scenarios, and Donna Gilpen in Matt's office has been phenomenal in helping me navigate my issues. She is so kind and patient with me, I tend to ramble on and overexplain things, and never once has she seemed bothered, impatient, or rushed me! I can 100% recommend Matt Knizner's State Farm Agency office. If you are lucky enough to have Donna G. help you, I promise you will get the best experience and service possible!"
We responded:
"Wow, Thank you for the kind words. I will pass your comments on to Donna. She works hard every day to assist clients. Again, thank you for acknowledging her hard work. "
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Wade Johnson

May 9, 2025

4  out of  5
rating by Wade Johnson
"Very helpful and professional"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."