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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tommy Dorsey

October 31, 2025

5  out of  5
rating by Tommy Dorsey
"Incredibly professional hands down💯💪🏾🙌"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Scott Brown

October 28, 2025

5  out of  5
rating by Scott Brown
"Matt and his team have been terrific since I purchased car insurance through Matt in June. They have not only been responsive when I have had a question but proactive in making sure everything is good with me. Best thing I can say is that they make me feel valued, and not just a number. I could not give a higher recommendation."
We responded:
"Scott, I really value your comments. Thank you for choosing my agency to insure what’s most important. "
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Jenn Hindman

October 24, 2025

5  out of  5
rating by Jenn Hindman
"It was 4:45 on a Friday and just got off the phone with an adjuster handling our home owners claim. I had concerns about the information he was giving me so I called State Farm to clear up the confusion. Donna was so quick to call the adjuster. I didn’t think it would be resolved until Monday since it was late on Friday but within 15 minutes Donna called me back with the good news. Check was going to be in the mail! Thank you Donna and State Farm for always being helpful ."
We responded:
"Thank you Jenn. We really appreciate your comments. I will pass this along to Donna. "
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Paul Kobistek

October 10, 2025

5  out of  5
rating by Paul Kobistek
"Katelyn did an outstanding job working with my insurance decisions. She explained all options and was very informative and pleasant to discuss the issues with. I have always been happy with your office and staff, Katelyn was exceptional."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Brian Tietsworth

October 2, 2025

5  out of  5
rating by Brian Tietsworth
"Knowledgeable, fast, friendly, and cheaper than previous car insurance provider. The office is close to my home in Greensburg, PA, so if I ever need anything they are always happy to help. These guys are great!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jean Marrero-Rivera

September 30, 2025

5  out of  5
rating by Jean Marrero-Rivera
"Bob was fantastic! Very personable, knowledgeable, and was very helpful in getting an understanding of my policy. We squared everything away in a matter of 20-30 minutes. Thank you so much!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jeff Bossart

August 28, 2025

5  out of  5
rating by Jeff Bossart
"Joe was easy to deal with, got me the right coverages and saved me some money"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melanie Moore

August 25, 2025

5  out of  5
rating by Melanie Moore
"Matt Knizner and his staff are the very best at helping to determine what type of insurance you need. They truly listen and help you make an informed decision. When the time comes to make a claim, Matt and his team never make me feel as if I’m a policy. They are sympathetic, understanding and guide you through the process. They take care of “you”. I receive phone calls from time to time from Matt or one of his staff. He checks in to make sure my needs are being met. I have been under Matt’s care for many years. I intend to stay with him for many more."
We responded:
"Melanie, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - Matt"
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hollie hill

August 14, 2025

5  out of  5
rating by hollie hill
"Donna is the absolute best!! Got my insurance from my old car transferred to my new one quick and easy over the phone!! Friendly service and always willing to help with anything I could need!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Colleen Dalicandro

August 14, 2025

5  out of  5
rating by Colleen Dalicandro
"1st day I called for auto insurance they helped me immediately, of course after getting all the necessary info from me. I've never had anyone help me that promptly and efficiently. Anyone I spoke to told me they had to get back to me with quotes etc. and I didn't hear from them for 2, 3 days or I had to call them back! So I'm very pleased to have joined the State Farm Insurance company. They make you feel like family! 5 🌟🌟🌟🌟🌟"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I will be sure to share your comments with the team. Please let us know how we can help. "
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Lawrence Jackson

July 30, 2025

5  out of  5
rating by Lawrence Jackson
"Whenever unexpected problems come up this office solves them almost immediately, they also take proactive action to try to better my policy in any ways that they can providing me with more coverage and better savings. The members of this office seem to truly care about their clients and I’m very appreciative for them and making the move to PA and this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Greg Uschock

July 29, 2025

5  out of  5
rating by Greg Uschock
"AMAZING SERVICE!!! NOOOO one has quotes even close in comparison! Seamless change less than 30 minutes to get the SAME great coverage, but for less than the other competitors!!!"
We responded:
"Greg, really appreciate your business. It does mean a lot to have you choose my agency to service your insurance needs. It nice to have the family of one of the best pitchers in Hempfield softball history as clients. Thank you!"
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Dylan Duckett

July 1, 2025

5  out of  5
rating by Dylan Duckett
"Had a great experience making the switch to State Farm with Matt! Very kind and helpful :)"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Victoria George

June 18, 2025

5  out of  5
rating by Victoria George
"I switched to this office and wished I did years ago. Everyone in this office is so helpful and friendly. When I walked into their office they couldn't have been nicer and they had coffee, drinks and snacks for customers. I met with Matt who answered all my questions and couldn't have been nicer and patient. Short time later I had my window cracked. Seamless experience. Called and emailed and was taken care of immediately. Every person in the office understands policies and helpful. Recently I needed a tow slip taken care of and again immediate response from staff. Keep up the great work!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Angela Burrows

June 6, 2025

5  out of  5
rating by Angela Burrows
"We are new clients of Matt’s and have been very impressed and pleased with his team’s customer service. Donna made the transition to their agency seamless and we are grateful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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LM SK

May 14, 2025

5  out of  5
rating by LM SK
"We have been with the Matt Knizner State Farm Agency for a few years. We have our Auto and Homeowners policies with them. We couldn't be happier with our experiences. The process was seamless at initial setup, and their customer service team has always been incredibly helpful in answering all my questions. The online portal and the mobile app are user-friendly. We have encountered some complicated scenarios, and Donna Gilpen in Matt's office has been phenomenal in helping me navigate my issues. She is so kind and patient with me, I tend to ramble on and overexplain things, and never once has she seemed bothered, impatient, or rushed me! I can 100% recommend Matt Knizner's State Farm Agency office. If you are lucky enough to have Donna G. help you, I promise you will get the best experience and service possible!"
We responded:
"Wow, Thank you for the kind words. I will pass your comments on to Donna. She works hard every day to assist clients. Again, thank you for acknowledging her hard work. "
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Wade Johnson

May 9, 2025

4  out of  5
rating by Wade Johnson
"Very helpful and professional"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs."
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John Haag

May 9, 2025

5  out of  5
rating by John Haag
"I worked with Jesse Moux when I moved to get the best rate I could on renter’s insurance…Jesse went above and beyond to make sure that I was setup in a timely manner. He was Great to work with and made it painless every step of the way…I will always refer anyone to this office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Adeline Kenefick

May 7, 2025

5  out of  5
rating by Adeline Kenefick
"Best service and follow up I’ve ever had from an Insurance agency. Sarah was the best. She helped me get the best policy to fit my needs. Thank you Sarah."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kayleigh Conte

May 7, 2025

5  out of  5
rating by Kayleigh Conte
"Joe was great and helped me understand exactly what kind of insurance I wanted. Matt was kind to call in and check up. Highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ian Sutty

May 5, 2025

5  out of  5
rating by Ian Sutty
"Jesse was very knowledgeable and helpful as I was making the switch to State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Darcy Freemam

May 2, 2025

5  out of  5
rating by Darcy Freemam
"The crew at Matt kizners place are amazing including Matt himself....always on top if things....been with this office for over 20 years"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for your loyalty to my agency."
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Wayne Freed

April 28, 2025

5  out of  5
rating by Wayne Freed
"Great experience with the entire process. All questions addressed quickly. Only request would be State Farm accept an annual premium payment."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stephen Parfitt

April 7, 2025

5  out of  5
rating by Stephen Parfitt
"Matt Kisner‘s office is the best by far. From Matt and Bob and the entire rest of the staff always Very helpful. Very professional compassionate wonderful people easy to deal with. Been there 20 years plus and they are always there for me when I need them."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Stephen, we appreciate your business and thank you for being a loyal client."
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Cindy Franzi

March 26, 2025

5  out of  5
rating by Cindy Franzi
"I found the staff to be extremely helpful and responsive. In particular, the office manager took extra time to review my policies, answer questions, address outstanding issues and ensure appropriate coverage and discounts were in place."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"